Customer Service Resources

You may wish to use resources in the section to build your own customer service training efforts or to supplement your customer service training. You could build or add to a library of customer service videos, books, and newsletters to help build internal service training or to provide to your service professionals and managers as resources.

You or others may also attend open seminars attended by other companies to get ideas on customer service skills. And you and others might want to join professional associations in customer service, training, and service management. Use and return to this page to look for other customer service resources to build or supplement your customer service training efforts.

Customer Service Open Seminars

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Customer Service Videos, Books, Newsletters

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Customer Service Associations

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• SD Video - Video production, duplication, equipment rentals, and talent associations . Proven companies with verified skills and customer satisfaction in San Diego, California.
  -- http://www.sdvideo.com/
  
  
• Captel - An outbound teleservices company specializing in customer and membership marketing for national associations and businesses, and fundraising for some of America's leading public policy and political organizations.
  -- http://www.captel.net
  
  
• The Prescott Companies - Provides property management and consultation services to community associations , commercial properties, financial institutions, investors and land owners. Includes client information, news and customer service .
  -- http://www.prescottmgt.com/